Customer Happiness Representative

Lai Chi Kok, Kowloon, Hong Kong

Description

About the position:

This is an incredibly exciting opportunity to establish and define our customer service function. You will ensure that Galton Voysey is synonymous with insane levels of customer satisfaction across every one of our brands. You will have ludicrously high levels of expectation when it comes to customer service in your personal life and will set the bar even higher when it comes to matching and exceeding the expectations of our own customers. To achieve this we need someone who has great ideas for creative solutions & strategies that ensure that Galton Voysey brands have the happiest customers in the world.


About you:

You will have extremely high levels of expectation when it comes to customer service in your personal life and your goal will be to match and exceed the expectations of Galton Voysey’s customers. You need to have high levels of empathy and emotional intelligence as well as a genuine desire to help people and make them happy. To achieve this you need patience, personal drive and boundless energy.


Some examples of problems you should be excited to solve are:

Requirements


Why you want to work with us at Galton Voysey:

Galton Voysey prides itself in the company culture we have built in the short years since we were founded. To achieve and sustain this, we hire extremely talented people who thrive in an environment where they can work independently, where the best idea wins and where collaboration and communication is a part of the everyday business.

Benefits


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